Return Policy

Mersi Cosmetics is a customer-centric company.
Our relationship with you is important to us. We will always strive to make sure you’re satisfied.


If the product you purchased is damaged or defective, we’ll exchange it. The shipping costs are on us.


If you’re unsatisfied for any reason, we will honor return requests within 30 days of your purchase date.



Refunds are processed to your original payment method as soon as we receive the item being returned.

Shipping Information


We ship through USPS first-class mail. All U.S. orders should arrive within 2-5 days. International orders typically arrive within 3-5 Day.


Canadian orders are shipped through Canada post and arrive typically within 7-10 Days. Expedited 1-3 day shipping via DHL express is also available for $15 USD.


We have partnered with DHL to provide the fastest international shipping available. International shipments typically arrive within 3-5 days. The shipping cost is $15 and free on orders over $90. 


If you have any questions please feel free to contact us at